Terms and Conditions

Qutell.Ai provides technology services and solutions, including artificial intelligence solutions, software development, cloud platforms, digital transformation, business automation, cybersecurity-related solutions, consulting, and other technology services.

The availability and scope of each service may be subject to a separate proposal, quotation, contract, service agreement, or statement of work.

You agree to use our website and services only for lawful and legitimate purposes.

You must not:

We reserve the right to restrict or terminate access where misuse, suspicious activity, or a violation of these terms is identified.

Information displayed on the website is provided for general informational purposes and does not constitute a binding commercial offer.

The final scope, price, timeline, deliverables, responsibilities, payment terms, support terms, and service levels will be defined in the relevant quotation, proposal, contract, or statement of work.

In the event of a conflict between these Terms and a signed service agreement, the signed service agreement will take precedence.

Some services may require the creation of a user account. You are responsible for:

You are responsible for all activities performed through your account unless caused by a security failure directly attributable to Qutell.Ai.

All website content, including logos, trademarks, designs, text, graphics, software, interfaces, icons, source code, documentation, and digital materials, is owned by or licensed to Qutell.Ai.

You may not copy, modify, distribute, publish, sell, license, reverse-engineer, or create derivative works from our intellectual property without prior written approval.

Ownership of custom-developed software, deliverables, source code, designs, and documentation will be governed by the applicable client agreement.

Our website or services may include links or integrations with third-party platforms, cloud providers, payment providers, analytics services, APIs, or external websites.

Qutell.Ai is not responsible for the availability, content, security, policies, or performance of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

Where paid services are provided, all fees, taxes, payment schedules, subscription periods, renewal terms, and refund conditions will be specified in the relevant proposal, invoice, order form, or agreement.

Unless otherwise agreed in writing:

• Fees are payable according to the issued invoice.

• Delayed payments may result in suspension or limitation of services.

• Paid fees may be non-refundable after service commencement.

• Additional work outside the agreed scope may be charged separately.

We aim to maintain reliable access to our website and services. However, continuous or uninterrupted availability cannot be guaranteed.

• Maintenance or updates.

• Technical failures.

• Cybersecurity incidents.

• Third-party service interruptions.

• Internet or hosting failures.

• Events beyond our reasonable control.

We may update, modify, replace, suspend, or discontinue parts of the website or services where reasonably required.

Any confidential information exchanged between Qutell.Ai and a client will be handled in accordance with the applicable agreement, confidentiality undertaking, or non-disclosure agreement.

You must not disclose confidential or proprietary information received through our services without proper authorization.

The website and its general content are provided on an “as is” and “as available” basis.

While we aim to provide accurate and updated information, we do not guarantee that all website content will always be complete, current, error-free, or suitable for a specific business purpose.

Technology recommendations, demonstrations, reports, or general content do not replace a formal technical assessment or professional engagement.

To the maximum extent permitted by applicable law, Qutell.Ai will not be liable for indirect, incidental, consequential, special, or business-related losses arising from the use or inability to use the website or services.

This may include loss of profits, business opportunities, data, reputation, or anticipated savings.

Any liability related to paid services will be governed by the applicable signed agreement.

You agree to indemnify and hold Qutell.Ai harmless from claims, losses, damages, liabilities, and expenses resulting from:

• Your misuse of the website or services.

• Your violation of these Terms.

• Your infringement of third-party rights.

• Illegal or unauthorized activity carried out through your account.

We may suspend or terminate access to the website or services where:

• These Terms are violated.

• Payments are overdue.

• Security or misuse risks are identified.

• Continued access may harm Qutell.Ai, its clients, or third parties.

• Required by law or regulatory authorities.

Termination does not remove any obligations that arose before termination.

These Terms will be governed by the applicable laws of the jurisdiction under which the relevant Qutell.Ai entity provides the service.

Where services are provided through our Saudi operations, the laws and regulations of the Kingdom of Saudi Arabia will apply unless otherwise stated in a signed agreement.

We may update these Terms periodically to reflect legal, technical, operational, or business changes.

The updated version will be published on this page with a revised “Last Updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms.