360 Service System for security and field service operations
A customizable web and mobile platform by Qutell for managing field teams, sites, contracts, attendance, tasks, incidents, reports, and client visibility from one intelligent operating system.
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Security Operations
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Field Teams
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Mobile Attendance
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Site Management
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Contracts
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Task Tracking
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Incident Reports
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Client Portal
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Supervisor Dashboard
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GPS Activity
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Shift Scheduling
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AI Reports
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Notifications
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Cloud Platform
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Security Operations
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Field Teams
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Mobile Attendance
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Site Management
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Contracts
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Task Tracking
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Incident Reports
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Client Portal
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Supervisor Dashboard
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GPS Activity
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Shift Scheduling
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AI Reports
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Notifications
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Cloud Platform
One system for every operational touchpoint
360 Service System gives companies a ready foundation that Qutell can adapt to security operations, facility services, maintenance teams, inspection teams, or any organization managing people across multiple sites.
[01]
Web Control Portal
Manage branches, clients, sites, contracts, users, permissions, dashboards, and operational reports from a centralized admin portal.
[02]
Mobile App for Field Teams
Enable guards, technicians, supervisors, or field staff to receive tasks, confirm attendance, submit reports, and communicate from the field.
[03]
Attendance and Shift Tracking
Track check-in, check-out, shifts, replacement requests, late attendance, absences, and supervisor approvals with clear audit trails.
[04]
Sites and Contracts
Link service locations, contracts, schedules, assigned teams, service scope, and client requirements in one operational record.
[05]
Tasks, Patrols and Visits
Create recurring tasks, patrol routes, inspection visits, checkpoints, proof of completion, and escalation workflows for field execution.
[06]
Incidents and Requests
Capture incidents, emergency notes, maintenance requests, violations, attachments, timestamps, and responsible teams instantly.
[07]
Client Visibility Portal
Give clients controlled access to service status, attendance, incidents, reports, approvals, and performance indicators.
[08]
Smart Reports and Dashboards
Turn operational data into dashboards, compliance summaries, team performance, attendance analysis, and management-ready reports.
[09]
Integrations and Identity
Connect the platform with identity services, ERP, HR, payroll, notifications, APIs, access systems, and internal enterprise tools.
Built around your service model
We do not sell a fixed template. Qutell uses the 360 Service System as a configurable platform foundation, then adapts workflows, user roles, reports, integrations, and mobile journeys around your exact operational model.
01. Operational Discovery
We map branches, contracts, roles, sites, shifts, field journeys, reports, approvals, and pain points.
02. Platform Configuration
We configure portals, mobile roles, permissions, forms, task types, attendance rules, dashboards, and notification flows.
03. Custom Workflows
We customize contracts, incidents, reports, integrations, client access, approvals, and special workflows for your industry.
04. Training and Launch
We train administrators, supervisors, field users, and client users before phased rollout and go-live support.
05. Support and Expansion
We monitor adoption, improve reporting, add modules, integrate new tools, and support continuous operations.
Al-Maather District, Riyadh,
Kingdom of Saudi Arabia.
Designed for serious field operations
Operational View
/7
Real-Time Follow-Up
Main User Portals
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Configurable Modules
Who can use 360 Service System?
The same platform foundation can be customized for several operational models where people, sites, tasks, attendance, and reporting need reliable digital control.
Security Companies
Guards
Patrols
Incidents
Facilities Management
Sites
Teams
Reports
Maintenance Teams
Requests
Visits
Assets
Inspection Operations
Checklists
Evidence
Approvals
Government Entities
Private Cloud
Permissions
Audit Logs
Multi-Branch Enterprises
Branches
Clients
Dashboards
A proven foundation from real operational platforms
Qutell has delivered field operations platforms such as Takid, combining mobile users, supervisors, dashboards, attendance, site management, and live reporting.
Takid Platform
A security operations management platform for guard teams, supervisors, field sites, patrols, attendance, incidents, and live operational reporting.
360 Service System Questions
No. Qutell can customize it for security companies, facility management, maintenance teams, inspection teams, government operations, and any business that manages people across multiple sites.
Yes. The system can include a mobile app for field users and supervisors to handle attendance, tasks, visits, incident reports, notifications, and operational communication.
Yes. Qutell can add a client portal with controlled permissions so clients can view service status, attendance, incidents, approvals, reports, and performance indicators.
Yes. The platform can integrate with ERP, HR, payroll, identity services, notifications, APIs, access control systems, and internal enterprise tools based on your technical environment.
A focused implementation can start within a few weeks. Larger deployments with custom workflows, mobile journeys, integrations, and client portals may take longer depending on scope.
Yes. Qutell can plan cloud hosting, private deployment, backups, monitoring, security settings, and ongoing support according to your operational and compliance needs.