E-Track Platform
A workforce and field operations management platform for operations, maintenance, facility services, task tracking, attendance, and live operational reporting.
Client
Digital Services Co.
Date
May 01, 2026
Location
Jeddah
Project Overview
E-Track Platform is a workforce and field operations management system built for operations, maintenance, facility services, and distributed field teams. It helps organizations manage workers, supervisors, sites, tasks, attendance, and daily activity from one centralized operational environment.
The Challenge
Operations and maintenance teams often work across multiple locations with delayed reports, manual follow-up, and limited visibility into task status. The project required a platform that could connect field teams with supervisors, improve tracking, and support faster operational decisions.
The Delivered Solution
Qutell developed a web and mobile platform that centralizes field workforce management, task assignment, attendance tracking, site supervision, live dashboards, and operational reporting. The solution helps supervisors follow work progress and gives management a clearer view of field performance.
Key Features
- Worker, supervisor, and site management.
- Task assignment and field activity tracking.
- Attendance and shift monitoring for distributed teams.
- Operational dashboards for supervisors and management.
- Mobile workflows for field users.
- Reports for daily follow-up and performance review.
- Role-based access and activity logs.
- Support for multi-site operations and maintenance workflows.
Results and Impact
The platform improved coordination between supervisors and field teams, reduced manual follow-up, and provided clearer visibility into tasks, attendance, and site activity. It also created a scalable foundation for managing operations and maintenance teams across multiple locations.